If you are not satisfied with your purchase, please notify Level 7 Boutique within 14 calendar days of receiving your order. You must contact us at mariah@level7boutique.com with 'Returns' in the subject line before returning. All returns must be unused and returned in the original packaging for full credit. Please include the order number, date of purchase, and list of items in your email. If you fail to notify Level 7 Boutique of your desire to return or replace your purchase within the 14 calendar day window, or if Level 7 Boutique suspects an item that you have returned has been used, your merchandise will be shipped back to you at your expense. Upon receipt of your approved return, Level 7 Boutique will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you have selected in exchange. There are no returns, exchanges or credit after 30 days from receiving your order. Shipping costs will not be refunded. All shipping charges are the customer's responsibility. If you received free shipping with your purchase, the cost of the initial shipping and handling will be deducted from your refund. Shipping costs will apply to replacement items unless replacement is due to product defect. Insurance and tracking are recommended as we are not responsible for packages lost in transit to our return address.

Level 7 Boutique reserves the right to cancel orders or refuse service to anyone at any time. If we cancel your order after we have charged your credit card, we will refund your card the amount charged.

 

If you are not fully satisfied with the work we've created, we guarantee we will work with you on a replacement within reason.